Frequently Asked Questions

How can we help you?


Netswat has been in business since 2008.

Yes, we offer onsite service. Most upgrades, repairs, maintenance, and some troubleshooting can be performed on-site. Most other issues can be handled remotely.

Yes. We support products that were purchased from other manufacturers or businesses.

Yes. We will evaluate your requirements and give you a written competitive quote within 24 to 48 hours.

Technical Support

A reactive support team will simply wait until something goes wrong, and then fix the issue, causing you unneeded downtime and loss of money. A proactive support team is working on your computer systems 24/7, constantly running optimization tasks, monitoring for minor changes in software and hardware to identify problems before they turn into downtime and lost money. Netswat specializes in proactive support.

Proactive service is the key to minimizing critical application and service downtime. The other key advantage is optimizing employee productivity, if Netswat can make your employees even 5% more efficient by constantly optimizing and monitoring the health of their workstations a small business could make thousands of dollars more in a year.

Yes, free remote access to employees can be included.

Managed Services

Managed Services is the practice of outsourcing day-to-day IT management and Computer Network Tech Support as a cost-effective method for improving business operations. This allows you to have a team of highly skilled network engineers and computer technicians serving you at a fraction of the cost of a full-time Information Technology staff.

Yes, we are able to offer hosting services for applications, websites and etc.

Yes, we will tailor a solution just for your company and utilize all the technologies at our disposal.

Just ask yourself a few questions: Do you worry about backups? System downtime? And general unproductive business hours? Give us a call and we will assess your business for free and build a custom plan to help you sleep better at night.

No problem! We can supplement your in-house staff and arm them with powerful monitoring and management tools.


Yes, we also are able to service project-based work.

We will work directly with you and educate you on the possible pros and cons of each and every solution and recommend one that we determine to be best for you.

Of course! We will sign Business Associate Agreements (BAAs) and Non-disclosure agreements! We understand your need for security and compliance with regulatory guidelines.

Yes! We can select and order in the perfect equipment to meet your needs.

Netswat makes I.T. Simple

Give us a call at (801) 618-1702 for a free consultation.

Free Consultation